Orologi & Dintorni ships worldwide with DHL – the package is insured against theft and accidental damage until its destination.
When you receive your order, we kindly ask you to thoroughly check the package before signing the delivery confirmation. Our packages are carefully wrapped with burglar-proof tape and label.
If the package seems tampered with, or if the tape is broken, you are kindly requested to refuse it. In the event of a non-authorized signature or evidence of tampering, please immediately inform the carrier and contact us at email@example.com.
All our clients placing an order are performing a business relation with Orologi & Dintorni and are therefore engaged to accept the delivery of their package. If the package is not delivered for reasons attributable to the client (wrong address, recipient constantly unavailable, wrong telephone number, etc.), or if the client refuses the delivery, the shipping fee and any customs fee will deducted from the refund due.
All our items are are available for immediate delivery and will be shipped within 2 working days from the payment confirmation. Orders and payments received during the weekend will be processed from the following Tuesday morning.Estimated shipping times:
- USA and Canada: 1-3 days, depending on your delivery zone
- Europe: 1 day for main destinations / 2 - 3 days for remote areas
- South America: 3 - 4 days ?
- Asia and Middle East: 2 - 3 days
- Australia and Oceania: 2 - 3 days for main destinations / 4 – 5 days for remote areas
- Africa: 2 - 4 days
Orologi & Dintorni is not accountable for any delay due to customs operations and controls, or to circumstances beyond our control.