If for any reason you are not happy with your purchase, you can return your unworn items within 14 days from the delivery.
To request a return authorization, you have to send a request to firstname.lastname@example.org Please quote the references of the items you want to return. Orologi & Dintorni will send you an e-mail confirmation with the Return Authorization Number (R.A.N.).
The return has to be carried out by the carrier reported in the e-mail by Orologi & Dintorni. The shipping must be insured for the whole price paid for the purchase. The Return Authorization Number needs to be enclosed in the package. The shipping is at the customer's expense.
The refund will be processed after the reception, verification and acceptance of the returned item. The refund will be returned on the original account.
The returned item must be mailed within 14 days from the delivery of the order.
Terms and conditions
Every item must be returned with all the original labels, packaging and accessories received with the order.
Orologi & Dintorni reserves the right to refuse unauthorized returns, returns made with different carriers than the one reported on the e-mail with the return instructions, or nonstandard to the conditions. In these cases, the merchandise will be returned to sender, to the address of the original delivery.
For returns with refund requests, the shipment and any eventual import fees are at the client’s expense. Return Shipments from outside the EU are Euro 60.00 plus import fees. Fees will be deducted from the final refund.